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The following pages contain useful information about Killyourstereo.com and our products/services.
Killyourstereo.com and Punkhardcore Australia Unite
Killyourstereo.com and Punkhardcore Australia have joined forces to create a brand new site incorporating news, reviews, forums, competitions, a store and a whole lot more.
The new site allows new and existing Punkhardcore and Killyourstereo.com users access to all areas through one simple login. Current Killyourstereo.com users will be prompted to select a username the next time they login.
Users are free to regularly check out and use any parts of the site they wish, if you want to check out the store that’s cool but if you don’t that cool to.
The new site also incorporates a new feature called ‘Scene Points Auctions’ where users who have made purchases from the store and earned scene points will be able to use these scene points to bid on cool prizes. Each Auction will last a couple of weeks and there will be no other way to get your hands on the auctioned items.
The new site will keep the Killyourstereo.com name and address but you will be able to access it from Punkhardcore.com.au also.
If you have any feedback or questions please let us know by emailing
We hope you like!
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Killyourstereo.com membership
By creating an account at Killyourstereo.com you will be able to shop faster, be up to date on an orders status, and keep track of the orders you have previously made. If you choose, Killyourstereo.com can also send you regular updates on new products and offers!
You will also be able to be accumulate scene points that can be used to purchase products and special items through our scene points acutions. You earn one scene point for every ten dollars you spend at the site. One scene point is worth one dollar at the Killyourstereo.com store.
*PLUS* Now that Killyourstereo.com and Punkhardcore have joined forces, your Killyourstereo.com membership allows you to post on our forum and leave comments on the news, reviews and interviews that are posted to the site!
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Shipping Information
1. Killyourstereo.com uses Australia Post to deliver all orders. The cost of this shipping will be calculated at time of purchase.
2. We will not deliver any Products to any address outside Australia .
3. Orders placed on the weekend or on a Public holiday will not begin payment processing until the next business day.
4. Business days are Monday through Friday, excluding Victorian Public holidays.
5. Unless otherwise agreed by us, we will deliver your Products to the ‘ship to' address indicated on your Order Confirmation. If no-one is available to take delivery of your Products, our carrier will leave a card requesting you to telephone and arrange a suitable time and date for delivery.
6. We will use our reasonable endeavours to deliver your Products to you within 7 working days of the date of issue of your Order Confirmation; however, we do not guarantee that we will deliver within this time frame. If we are unable to deliver your Products to you within 30 days of the date of issue of your Order Confirmation, you will have the option to cancel your order and receive a full refund.
8. Killyourstereo.com is not responsible for any items Lost in the mail. As soon as the products leave our warehouse they are in the custody of our courier Australia Post. If, for some reason there is a problem with your order please contact us at sales@killyourstereo.com and we will do our best to rectify the situation.
Please read our terms and conditions for more information pertaining to this topic as well as many others.
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Returns
1. If you are unhappy with your received products for whatever reason (Wrong size, colour etc.) you may return it for exchange for an alternate item of the same value.
2. If an item is damaged or defective when you receive it, you may return it for the same item.
3. All returns must be made within 14 days from the ship date.
4. Items must be as new when sent back to us.
5. Any cost to you when sending the items back to Killyourstereo.com will be reimbursed by way of a store credit.
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Online Security
1. It is safe to use your credit card at Killyourstereo.com's website.
2. All online transactions with us are handled with industry-standard SSL encryption.
When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. Once your personal information reaches our server, there are multiple layers of security (including encryption of data) to keep your information safe. When you check out, you will see the Secure Server Icon on your web browser. From that point forward, all information you give us will be securely transmitted to us.
Killyourstereo.com does not store or record any credit card information of our users, it is merely transmitted to our bank (in an enrcypted format) for processing.
3. You do not have to use your credit card.
We offfer several different modes of payment for people without credit cards and people that still feel unsafe reguarly using credit cards online.
For more information on these modes of payment please view the Payment Information.
Please read our terms and conditions for information pertaining to this topic as well as many others.
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Payment Methods
Please see the Payment Methods section in the terms and conditions
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Sizing
Sizing information coming soon
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Scene Points
1. What are scene points?
Scene points are part of Killyourstereo.com's unique customer reward system which can be used to purchase items from our store. Furthermore we have regular 'scene points auctions' where special and rare items are auctioned on the webiste. These items can not be bid for with normal currency, just scene points!
2. What are scene points worth?
You earn one scene point for every ten dollars you spend at the site (rounded to the nearest dollar). One scene point is worth approximately one dollar.
For example: If you buy an item worth $60 you will receive 6 scene points.
3. How do I accumulate scene points?
You receive scene points every time you purchase an item from our store. The number of points you receive from an item will be clearly visible on your order's invoice.
Scene points are added to your account when payment is received for an order.
4. What can I do with scene points?
You can purchase items from our store using your scene points. The scene points reward system works like other popular rewards systems such as 'fly bys' where you can redeem your accumulated points for items free of charge.
You can also participate in our scene points auctions where special and rare items are auctioned on the webiste. These items can not be bid for with normal currency, just scene points!
5. How many scene points do I have?
Log into your account and go to the 'My Account' page.
6. Can I sell my scene points to other users?
No. There is no functionality to do this on the site. If you don't use your scene points they will be wasted.
*Killyourstereo.com reserves the right to remove customer's scene points without notice.
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Scene Point Auctions
1. What are 'scene point auctions'?
Scene Point Auctions are regular auctions that occur on the site. The auctions are special for a few reasons. First of all the items that will be auctioned on the site will often be rare specialty items. Secondly, the auctions can only be bid for using scene points!
2. What do I bid with?
You can't bid with normal currency - just scene points.
Click here for more information on scene points.
3. How does the bidding work?
The bidding is very simple.
1. You click on the 'place bid' button of an item to place a bid.
2. You can only bid with your available scene points, and once you've placed a bid those scene points will be unavailable to you while you are leading the auction.
3. You can make multiple bids on the same items if you are outbidded.
4. Anyone can see the leading bid at any time.
5. Bidding ends when the auction timer expires.
4. How do I know if I've won?
You will be notified via email if you've successfully won an auction. Past auctions and their winners can also be viewed on the auctions section of the website.
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Contact Information
Press Releases/Review Material
Send your press releases to:info@killyourstereo.com
Mailing address:
Kill Your Stereo
PO Box 2427
Richmond South Vic 3121
Other Contact Information
Sales:sales@killyourstereo.com
General queries/problems/suggestions: info@killyourstereo.com |
